I booked and compensated for our trip for journey March ten, 2016. These tickets weren't low-cost And that i might have employed miles. As I booked the journey early and there seemed to be loads of Business Seats, I used to be assured that we would be capable of use my Enhance. In truth, I had been advised there was no one booked in Business enterprise and it “looked good†for an upgrade.
I would like a credit for a flight we missed from Phoenix to Spokane. We skipped the flight mainly because it took us so prolonged for getting thru customs. We had been traveling from Mazatlan and heading thru customs in Phoenix.
I approached the agent via the identify of “Susan A†and greeted her using a “Good Morning!†Her reaction was a blank stare like I'd no organization becoming there then a glare when I requested her if she was out there.
Stranded in San Diego, CA. Tried to phone consumer relations variety, but Online page lists the same quantity as cargo range. Is that this in order to avoid phone calls. Waited in excess of two hours for the return phone from reservations.
On December 25, My a few sons and I experienced a flight from Cleveland to Phoenix which was to leave at 7:fifty using a quit in Charlotte NC. At about 3 or 4 pm on the day of our departure, American Airways delayed our flight which might make us skip our connection in Charlotte which had no other flights out to Phoenix that day OR the subsequent! And why the hold off? No explanation. So with no help from an AA representative..(Nearly like it had been our fault) we observed A different flight via Dallas…which remaining in an hour in addition to a fifty percent. We manufactured it into the airport but with One more impolite AA representative, (I understood it had been fast paced with the holidays and all) I was assured that I could get my bag in Dallas considering the fact that we now experienced to spend the night time there. I questioned him concerning the tag that seemed like it absolutely was checked to Phoenix and he explained curtly, you’ll just decide it up in Dallas and recheck it in the morning. Perfectly the bag did not ensure it is to the conveyer in Dallas. When I asked Yet another agent about it, he claimed it was in a giant place and it was heading out once we still left in the morning. I informed him I required it for my lodge remain, and he told me it would choose four several hours to receive it. Alright…nevermind…I’ll be back again right here in four hrs!!! So I left for the Dallas hotel with no my baggage.. Received on our flight another morning and took off on time.
I’m very let down that the Airline has interjected its company in a very socio-political issue concerning the modern Invoice signed into legislation by our Governor. What you have interpreted as “discrimination†towards the LGBT Neighborhood is simply a bill guaranteeing “equivalent rights†for all.
The baggage service (which wasn't American airlines) named me at 2am to let me know they would be bringing my bag out to my property!!!
It could be a glitch to you however it ensures that I've to face in a lengthy line which happens to be extremely agonizing using a knee cap which has been broken.
American at any time , your employees are rude and gave little if any clarification about why or what was happening
Soon after this conversation, I´ve attempted to terminate our flight (obviously I didn´t desire to fly During this airplane any longer), but the attendant company brusquely warned us that In the event the plane was repaired, our baggage would go While using the plane! Even click if I questioned For additional of 3 instances to own my baggage. Soon after +/- 3 hrs, In spite of a good deal of folks scared and fearful the plane left towards Miami. As Every person while in the plane lost the connection that will take place at 21: 30h, AA educated us that we might be reallocated in another and final flight on the day, at midnight. Supplied The shortage of Room we confront in the main flight (from São Paulo), we had managed to e book the seat 20, which there won't be any chair in front of us, so a little more House for the legs. Which fell down due to these issues with the delay. Arriving for the airport, they built us operate (the dude of AA came in just a little car and claimed to Anyone Hurry up Guys, hurry up) to the plane. When we arrived in the doorway the supervisor informed us that we must go separate within the airplane Which we misplaced the chair 20. She explained to us that she needed to separate others folks to to Permit an adult with a toddler. Amusing no?? Exactly what does she desired?? My six yrs old boy traveling by itself??? I just claimed that I wanted to fly with each other, it had been our last day of getaway. I even accept being accommodated on another flight, she just reported, no you can fly In this particular one particular, and once more I listened to, your baggage will go on this flight. My son understood what was talked about and begin to cry because he didn´t desired to be separated from one among us.
British Airways don’t allow for us to use the lounge facility in London.This surely usually takes absent the very privileges we imagined we had earned over time.
three) May five at HPN we had to find chair…lady attendant couldn't push passenger up ramp onto aircraft, so he walked…..Whenever we arrived at ORD we experienced to locate chair at A further gate….
There was no gate ready for us and we waited a hour in advance of a single was All set. That was not what we predicted.
I would favor to fly this Monday vs Sat but was told I can be billed a cost. That’s unbelievable , looking at I are already flying with American for more than six yrs and would under no circumstances consider flying with any individual else ever.