I used to be delayed on Monday feb fifteenth two times in advance of becoming cancelled and bumped to Tuesday. Even though I used to be discouraged I comprehended. Then at ten:30pm I receive a text saying my Tuesday flight was cancelled until finally Wednesday.
My son’s grandfather past absent, in Alabama, we had to rush to acquire a ticket so my son could maybe ensure it is just before he earlier and Fortunately he did. My son is terrified of flying and Though He's 20, he will not do effectively, when by itself, so Thankfully he had a connecting flight from Charlotte to Cell together with his Aunt. How at any time the flight again was a nightmare!!! My son grieving a reduction I cannot demonstrate, was purported to arrive home in Fort Lauderdale, FL at 4:twenty five pm on 7/seventeen/sixteen and he eventually arrived at 10:23 pm. My concern is how Is that this even doable, you might have driven the trip in Nearly precisely the same amount of time it took for him to have back. I organized the flight again because it is about an several hours drive from my household And that i am critically sick and did not choose to push during the night time or disrupt my treatment agenda, but however in one tiny working day you managed to carry out all that as a company.
Had good purchaser service sine 1/seventeen. Been pulled from the FRA flight and stayed for 2 times in Philly. Nowadays one/19 I'll resume my flight to FRA with up to par documentation. To my shock the ticket agent in the sign in counter were Totally rude, not helpful and predicted me to search out my baggage that was checked in within the 17th and that I had been struggling to retrieve when I was pulled from the flight on Sunday.
The crew associates were essentially the most non caring I have at any time been on the flight with. It reminded me off my days within the resort company whenever we experienced union and non union teams. I will never fly American once more I I really need to go west I'll generate.
I'm a disabled veteran that has to use crutches and this was extremely challenging for me. I'd precisely booked a flight that only had a single cease to verify I would have the capacity to make the journey.
I will never be use AA once again!! I booked a flight for me and my son to hitch our family on holiday. Lengthy story short something came up and we have been not able to go right now. I named your company with about a weeks detect. Canceled the battle with phone rep John; who was pretty polite. He did not say nearly anything about the quantity of charge I will be manifest for canceling the flight. I named again to check with about the demand and I had been instructed which i would be demand $two hundred by AA and $fifty with the source I accustomed to e-book the flight for every man or woman. Which i might have a $fifteen credit for each man or woman… I requested to speak to her supervisor and Michelle Morgan was the individual I upcoming talked to. She was no help, I questioned to talk to her supervisor and she or he mentioned that there was nobody above her. I informed her that I was confident that there was somebody previously mentioned her. Ultimately she mentioned that I could head over to The client relations World-wide-web-web page. Yet again I requested her two times for her supervisor’s identify and she replied consumer relations. I again explained to her I needed the name of her direct supervisor, the individual that she reported to…the name given was Jalia Elisidi .
It’s exciting to me that it has additional reading come to this avenue. I have completed a substantial amount of analysis On-line to try to obtain an Electronic mail Tackle that may drop by the corporate straight.
getting in contact with an actual particular person at AA buyer service is close to unattainable. The Internet site list a cell phone number, which can be for cargo Which only references a Web page that is certainly no help in any way.
My partner and I experienced flight reservations for nowadays (March fifteen, 2014) and following a program coronary heart scan on Wednesday of this 7 days, he was diagnosed using a intense coronary heart dilemma. On Friday, March 14, 2014 he had to possess a coronary heart catherization and it absolutely was difficult for us to go on our vacation. I termed American Airways Client Service and was properly advised “difficult luckâ€.
On January 25th I contacted American Airlines, as I looked at our reservations and found that my Daughter had us touring all day, So I called to up grade our tickets to first-class as I did not need to journey all day long in coach. I use lay try and vacation first class as I'm absolutely sure you may review but I'm wanting to help you save my Miles as we have been organizing a considerable loved ones/graduation vacation to Hawaii.
This can be my 1st experience with American Airlines and it has been the worst! My ally And that i took a holiday to St. Maarten and There have been practically nothing but problems since the return flight. Initially, they couldn’t obtain her reservation and tried to rates her $1,one hundred for your flight she now paid out for. Then, I had been compelled to purchase a 2nd checked bag, Despite the fact that I have Generally been in a position to examine the bag. Right after, my flight (2119) was delayed for over one hour. NOW I'm on my connecting flight from MIA to ATL and THIS flight is delayed about one hour. Does The us Airlines comprehend We've got life…family and friends finding us up from your airport?
After we lastly received an electronic mail response from American Airlines, the overall reaction time was somewhere around one hour. Even though we waited one hour, we did receive numerous responses to our Preliminary issue:
No agent in sight. Flight 1583 delayed delayed and delayed without any details or updates provided by gate agent. what a nightmare
I've tried using, without having achievement to reach your consumer service Division. I misread the flight time for the flight 3530 and need to vary it. I tried calling inside 5 minutes of scheduling this flight but have experienced no reaction. I have not sent this information prior to